All items in our store are crafted to order just for you, with a creation time of 10-12 business days. For specific shipping and processing details, please check the individual product pages. We ship internationally to addresses worldwide, but please be aware that any duties or taxes imposed by your local government are the responsibility of the buyer. We recommend checking these rates in advance, as Nexajewels cannot be held liable for such charges.

We offer 100% free shipping to the USA, Canada, Europe, Thailand, Hong Kong, Malaysia, Singapore, Indonesia, Taiwan, and India. For other countries, economy shipping is USD 15, and express shipping is USD 35. Note that express shipping speeds up delivery to 5-7 days, while economy shipping takes 17-19 days; however, processing time remains the same for both options.

Once your order is shipped, you'll receive a tracking number. Each item is fully insured for its final purchase price from the moment it is in transit until it reaches you, requiring a recipient’s signature upon delivery. Please note that Nexajewels cannot be responsible for delays caused by severe weather or unforeseen circumstances. Additionally, we are unable to ship to PO boxes.

Difference between Express/Expedited Shipping and Economy/Standard Shipping:

*Free Shipping: is available exclusively for the USA, Canada, Europe, Thailand, Hong Kong, Malaysia, Singapore, Indonesia, Taiwan, and India. For other destinations, a fee of USD 15 will apply.

*Delivery Time: 99% of parcels arrive within 5-7 days. However, delays may occur due to customs or severe weather conditions. Nexajewels is not responsible for these delays, as we have no control over such factors.

*Economy/Standard Shipping: typically takes 17-19 days for delivery. Please note that delays due to customs or severe weather are beyond Nexajewels' control and are not our responsibility.